PHARMACY TECHNICIAN
Company: Walgreens
Location: Sterling Heights
Posted on: October 27, 2024
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Job Description:
Job Description:In accordance with state and federal
regulations, assists the pharmacist, under direct supervision, in
the practice of pharmacy. Assists the pharmacist in the performance
of other Pharmacy Department duties in accordance with Company
policies and procedures.Responsible for using pharmacy systems to
obtain patient and drug information and process prescriptions. If
PTCB or ExCPT certified, assists with and coaches pharmacy
technicians in the operation of pharmacy systems and cashiers in
the operation of the pharmacy cash registers.Models and delivers a
distinctive and delightful customer experience.Customer
ExperienceEngages customers and patients by greeting them and
offering assistance with products and services. Resolves customer
issues and answers questions to ensure a positive customer
experience.Models and shares customer service best practices with
all team members to deliver a distinctive and delightful customer
experience, including interpersonal habits (e.g., greeting, eye
contact, courtesy, etc.) and Walgreens service traits (e.g.,
offering help proactively, identifying needs, servicing until
satisfied, etc.).Develops strong relationships with most valuable
customers.OperationsUnder the supervision by the pharmacist, assist
in the practice of pharmacy, in accordance with state, federal, and
company policy. Reviews and complies with the Walgreen Co. Pharmacy
Code of Conduct.Performs duties as assigned by Pharmacy Manager,
Staff Pharmacist and Store Manager including utilizing pharmacy
systems to enter patient and drug information, ensuring information
is entered correctly, filling prescriptions by retrieving, counting
and pouring pharmaceutical drugs, verifying medicine is correct,
and checking for possible interactions. Assists pharmacists in
scheduling and maintaining work flow.Reports, immediately,
prescription errors to pharmacist on duty and adheres to Company
policies and procedures in relation to pharmacy errors and the
Quality Improvement Program.Strictly adheres to the Walgreen Co.
policy regarding Good Faith Dispensing during all applicable
prescription dispensing activities.Responsible and accountable for
registering all related sales on assigned cash register, collects
and handles cash as required. Takes customer to OTC aisle when
possible to assist in locating products.Handles telephone calls
that do not require personal attention of the pharmacist, including
those to physicians.Processes (corrects and resubmits) manual
claims for third party program prescription services in a timely
and efficient manner, and performs other clerical duties, as
assigned by the Pharmacy Manager.Assists and supports Pharmacy
Department on inventory management activities, such as, ordering,
unpacking, checking and storing shipment of pharmaceuticals.
Maintains knowledge of Company asset protection techniques, and
files claims for warehouse overages (merchandise received, but not
billed), shortages (merchandise billed, but not received), order
errors or damaged goods involving Rx drugs.May assist pharmacist in
administering clinical services including the collection and proper
labeling of blood/urine samples from patients and other clinical
services as required; assists pharmacy staff in coordination of
clinical services, Walgreens healthcare clinics and external
providers.Assists Pharmacy Manager and Staff Pharmacist in
developing and maintaining good relationships with the local
medical community, including physicians, nurses, and other health
care providers, by medical provider detailing and outreach to
health groups, retirement homes, nursing homes, and other forums
for enhancing growth opportunities.Assists with exterior and
interior maintenance by ensuring the Pharmacy Department is stocked
with adequate supplies, clean, neat and orderly in condition and
appearance.Complies with all company policies and procedures;
maintains respectful relationships with coworkers.Completes special
assignments and other tasks as assigned.Training & Personal
DevelopmentEarns and maintains PTCB or ExCPT certification through
the designated PTCB training program and/or state required
certification/registration. Otherwise, earns PTCB or ExCPT
certification as condition of promotion to senior
technician.Attends training and completes PPLs requested by Manager
and acquires continuing education credits. Maintains knowledge and
skill in healthcare and pharmacy, including latest news and
developments.Job ID: 1471012BRTitle: Pharmacy TechnicianCompany
Indicator: WalgreensEmployment Type: Full-timeJob Function:
RetailFull Store Address: 4019 METROPOLITAN PKWY,STERLING
HEIGHTS,MI,48310Full District Office Address: 4019 METROPOLITAN
PKWY,STERLING HEIGHTS,MI,48310-04517-04661-SExternal Basic
Qualifications:Must be fluent in reading, writing, and speaking
English. (Except in Puerto Rico)Requires willingness to work
flexible schedule, including evening and weekend hours.Preferred
Qualifications:Prefer six months of experience in a retail
environment.Prefer to have prior work experience with
Walgreens.Prefer good math skills so they can fill prescriptions
accurately, including counting, measuring and weighing
medications.Prefer good computer skills.Prefer the knowledge of
store inventory control.Prefer PTCB or ExCPT certification.We will
consider employment of qualified applicants with arrest and
conviction records.The actual compensation that you will be offered
will depend on a variety of factors including geography, skills and
abilities, education, experience and other relevant factors. This
role will remain open until filled. To review benefits, please
click here jobs.walgreens.com/benefits . If you are applying on a
job board or unable to click on the link, please copy and paste
this URL into your browser jobs.walgreens.com/benefitsShift:
VariousStore: 04661-STERLING HEIGHTS MI
Keywords: Walgreens, Troy , PHARMACY TECHNICIAN, Healthcare , Sterling Heights, Michigan
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