Retail Key Holder
Company: Shinola- Retail
Location: Troy
Posted on: May 9, 2024
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Job Description:
Who we are:At Shinola, we make beautiful, enduring, handcrafted
goods that are built to be lived in, worn out, and well loved. Our
thoughtful craftsmanship, timeless design and spirited stories
inspire our customers to live well, with confidence & joyin a style
that is uniquely their own! Because we are a growing and evolving
company, each employee is a key stakeholder, making decisions every
day that directly impact our overall vision and direction. At
Shinola, you'll have the opportunity to make a significant
contribution at the start of what we believe will become an iconic
American brand.Founded in 2011, we are a Detroit based luxury
design brand committed to crafting products that are built to
lastWe are committed to creating high-quality manufacturing jobs
while operating the first at-scale watch factory in the US in 50
yearsIn addition to luxury timepieces, our team of artisans
handcraft premium leather goods, jewelry, and more celebrating
thoughtful design and the beauty of industry through every product
we makeOur retail locations allow us to showcase our commitment to
quality, manufacturing and design by connecting our guests to
products in storeWhat you'll do:Guest ExperienceExceed revenue
targets and build relationships by providing consistent guest
experience to each guest exhibiting hospitality in every
interaction while executing the following Brand Experience
standards: A Warm Welcome, Creating a Connection, Product Love and
Community Building. Execute in-person and virtual shopping
appointments.Participate in monthly product knowledge, operational
and guest service training.Facilitate guests repairs.Experience
LeaderLeads experience standards in our stores and ensures
consistency with each guest experience with the brand through
coaching and developing based on development levels.Leverages KPIs
to motivate team and drive performance.Customer Relationship
ManagementUtilize Sales Force to maintain customer relationships
through in depth information capture and maintain detailed client
profiles, building long term relationships.Execute brand outreach
strategies as communicated via bolt to drive connection and
revenue.Utilize Sales Force to maintain customer relationships
through in depth information capture and maintain detailed client
profiles.Maintain a proactive selling culture that focuses on
building long term relationships in relation to the company's brand
values.Human ResourcesUtilize the company's outlined development
tools to understand and recognize development levels of store team
members to create an environment of consistent improvement and
growth.OperationsControl expensesComplete tasks in a timely
mannerAdhere to company Loss Prevention standards to maintain the
integrity of the sales floor and product.Adhere to company shipping
and handling guidelines to successfully conduct product transfers,
liquidations and RTV's.Monitor and manage store supply levels and
budget to ensure the store is running optimally and stocked
properly.Manage visual merchandising standards and practices
ensuring that the store and product displays are in line with
company guidelines.QualificationsHigh School Diploma1+ years of
specialty retail leadershipStrong organizational skillsStrong
written & verbal communication skillsExcellent at relationship
building/networking experienceCritical thinkerSampling of Total
Rewards Program:Compensation type: hourlyCompensation:Compensation
can be negotiated based on previous experience &
qualifications.Starting at $16.75 per hourBonus
eligibility:Potential monthly bonus based on store financial
performance.Employee hiring referral bonusPaid Time-off: (for
employees working more than 30 hours)10 Corporate Holidays15
Vacation days (accrued)2 Volunteer daysBenefits:Medical, dental &
vision -click here to view our full package! (for employees working
more than 20 hours)401k with company matchEmployee assistance
programPet InsuranceMerchandise discountsComplimentary employee
watchAt Shinola, we're committed to growing and empowering an
inclusive community within our company and industry. This is why we
hire and cultivate diverse teams of the best and brightest from all
backgrounds, experiences, and perspectives across our organization.
Research shows that oftentimes women and other minority groups only
apply to open roles if they meet 100% of the listed criteria.
Shinola encourages everyone to apply for our available positions,
even if they don't necessarily check every box on the job
description.This job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee. Duties,
responsibilities and activities may change or new ones may be
assigned.This job description does not constitute a contract of
employment and Shinola may exercise its employment-at-will rights
at any time.Note: Shinola is an Equal Opportunity Employer (EOE).
Qualified applicants are considered for employment without regard
to age, race, color, religion, sex, national origin, sexual
orientation, disability, or veteran status. Pursuant to the San
Francisco Fair Chance Ordinance, we will consider for employment
qualified applicants with arrest and conviction records. If you
need assistance or an accommodation during the application process
because of a disability, it is available upon request. The company
is pleased to provide such assistance and not applicant will be
penalized as a result of such a request.by Jobble
Keywords: Shinola- Retail, Troy , Retail Key Holder, Hospitality & Tourism , Troy, Michigan
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